We provide reliable, tracked, and insured global shipping so every FootRenew™ customer can experience relief and comfort — wherever they are.
2.1 Order Processing
- Orders are processed and dispatched within 1–2 business days after payment verification.
- Orders placed on weekends or holidays will be processed on the next working day.
2.2 Delivery Timeframes
| Shipping Method | Cost | Estimated Delivery |
|---|---|---|
| Standard Shipping (Worldwide) | Free | 3–12 business days |
| Expedited Shipping (Optional) | $9.95 USD | 3–7 business days |
Delivery time may vary due to customs inspections, regional logistics, or unforeseen delays.
2.3 Tracking Information
- Once your order has been shipped, you’ll receive an email containing a tracking number and link to follow your shipment’s progress.
- Please allow up to 24–48 hours for tracking details to activate.
2.4 International Customs, Duties & Taxes
- International customers are responsible for any customs duties, import fees, VAT, or local taxes applied by their country’s regulations.
- We are not responsible for delays caused by customs clearance procedures.
2.5 Lost or Damaged Packages
- In the rare event your package is lost or arrives damaged, contact us within 7 days of delivery.
- We will coordinate with our courier partners to arrange a replacement or refund.
2.6 Address Accuracy
Please double-check your shipping address at checkout.
We cannot reroute or refund shipments delivered to incorrectly entered addresses.
